Terms and Conditions huat 365 – Platform Guidelines

1 Acceptance of Terms of Use

Welcome to huat 365. This digital entertainment platform is operated and managed by huat 365 ("the Company", "We"). By registering an account, making a deposit, playing any game or simply browsing our platform, you automatically agree to comply with and be bound by these Terms and Conditions in full.

These terms should be read together with Privacy Policy and Responsible Gaming Policy us, each of which forms part of the overall agreement between you and huat 365. If you do not agree with any part of these terms, please cease using our platform immediately.

Huat 365 reserves the right to modify, add to, or replace any part of these terms at any time without prior notice. It is your responsibility to review these terms periodically to ensure you are always aware of the latest version in effect.

2 Membership Eligibility

To register and use the huat 365 services, you must meet the following eligibility requirements without exception:

• You must be aged at least 18 years of age or have reached the minimum age required by law in your jurisdiction, whichever is higher.
• You must be an individual registering on your own behalf, not on behalf of another person or corporate entity.
• You are not subject to any prohibition by any authority or court from participating in gambling or digital entertainment activities.
• You are not on any self-exclusion list of any related platform.
• Use of this platform does not violate any laws or regulations applicable in your region of residence.

3 Registration & Account Management

Each user is only permitted to hold one (1) account only at huat 365. Multiple account registrations are strictly prohibited and may result in the closure of all associated accounts without any refund.

During the registration process, you are required to provide accurate, complete and up-to-date information, including:

• Full name as stated in your official identification document
• Exact date of birth
• A valid and active email address
• A reachable contact number
• Information required for the identity verification (KYC) process

You are solely responsible for maintaining the security of your password and login credentials. huat 365 shall not be held liable for any losses arising from unauthorised use of your account due to your own negligence in safeguarding your login information.

The Know Your Customer (KYC) process may be required before you can make a withdrawal. You may be asked to submit a copy of your ID, utility bill or other supporting documents for identity verification purposes. Failure to complete the KYC process may result in a withdrawal hold or account closure.

4 Deposit & Fund Withdrawal

Huat 365 supports a wide range of local Malaysian payment methods for player convenience, including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, Boost, and direct bank transfer. All deposits are credited to your account instantly once the transaction is confirmed by the payment provider.

Regarding deposits:

• Minimum and maximum deposit amounts are subject to the selected payment method.
• All deposits must be made from a financial account registered in your own name.
• Huat 365 does not accept payments from third parties or unidentifiable sources.
• Any attempt to process unauthorized payments or initiate chargebacks will result in immediate account suspension.

Regarding withdrawals:

• Withdrawal requests will be processed within 15 to 30 minutes upon approval, subject to successful KYC verification.
• Withdrawals may only be made to a bank account or digital wallet registered in your name.
• Daily and monthly withdrawal limits apply and may vary according to your membership level.
• Huat 365 reserves the right to request additional verification documents before processing large withdrawals.

5 Bonuses, Promotions & Wagering Requirements

Huat 365 offers a wide range of bonuses and promotions from time to time to enhance your gaming experience. All bonuses are subject to the specific terms and conditions stated alongside each promotional offer.

The general terms applicable to all bonuses and promotions are as follows:

• Each bonus has wagering requirement (rollover) which must be met before any withdrawal from the bonus balance is allowed.
• Bonuses are valid for one account, one device, one IP address, and one residential address only.
• Huat 365 reserves the right to void related bonuses and wins if there is evidence of bonus abuse or fraudulent activity.
• Some games may contribute at different rates towards wagering requirements — please refer to the specific terms of the relevant promotion.
• Bonuses that have not met their wagering requirements cannot be withdrawn and will expire upon the stipulated validity period.
• Huat 365 reserves the right to modify, suspend, or terminate any promotion without prior notice.

For more information on current promotions, visit the Promotions us.

6 Game Rules & Fairness

All games offered on the huat 365 platform utilize Random Number Generator (RNG) technology independently certified to ensure every game outcome is fair, random and cannot be manipulated by any party.

• The outcome of all games is final once calculated by the system and cannot be disputed or reversed except in cases of proven technical malfunction.
• In the event of a technical disruption, disconnection or system failure during an active game, huat 365 will resolve the matter in accordance with its fair dispute resolution policy.
• The use of any automation software, bots, account-cracking tools or unauthorized methods to gain an unfair advantage is strictly prohibited.
• The RTP (Return to Player) value for each game can be found in its respective game information for full transparency to players.

Huat 365 is committed to providing a fair and transparent gaming environment. If you have any concerns regarding game integrity, please contact our support team for prompt investigation.

7 Prohibited User Conduct

Users of the huat 365 platform are required to conduct themselves in a responsible and ethical manner at all times. The following activities are strictly prohibited and may result in account closure without any refund:

• Identity fraud – Registering an account using another person's name or personal information.
• Money laundering – Using the platform as a channel for money laundering or any other illicit financial activity.
• Collusion between players – Colluding secretly with other players to gain an unfair advantage in games.
• Bonus abuse – Creating multiple accounts or using unauthorized methods to claim bonuses repeatedly.
• Unauthorized software usage – Using bots, automation scripts, or third-party software to play games.
• Threats or harassment – Threatening or harassing platform staff or other users.
• Unauthorised chargebacks – Filing unwarranted payment chargebacks with your bank or payment provider.

8 Intellectual Property

All content found on the huat 365 platform — including but not limited to logos, brand names, interface designs, graphics, text, software, audio and video — is the exclusive property of huat 365 or our licensors and is protected by applicable copyright, trademark and intellectual property laws.

You not permitted for:

• Reproducing, copying, modifying or republishing any platform content without prior written permission from huat 365.
• Using the huat 365 name, logo or trademarks for any commercial purpose without authorization.
• Creating derivative works based on our platform's content without explicit permission.

Any intellectual property infringement will be subject to appropriate legal action.

9 Limitation of Liability

To the extent permitted by applicable law, huat 365 shall not be liable for any direct, indirect, incidental, special or consequential losses arising from the use of or inability to use our platform, including:

• Financial losses incurred while playing games
• Service disruptions due to system maintenance or circumstances beyond our control
• Device or data damage resulting from use of the platform
• Delays in financial transaction processing caused by third parties

Huat 365 provides the platform on an "as-is" basis and makes no express or implied warranties that the platform will always be error-free, uninterrupted, or suited to your specific requirements. That said, we make every effort to ensure consistent and reliable platform performance.

10 Account Closure & Suspension

Huat 365 reserves the right to suspend, restrict, or close any account at any time for the following reasons:

• Violation of any terms and conditions stated in this document
• Suspected fraudulent activity, money laundering or other unlawful behaviour
• Failure to complete the KYC verification process within the stipulated timeframe
• Requests from legitimate authorities
• Account inactive for more than 12 consecutive months

You may also close your account at any time by contacting our customer support team. Any remaining balance (after deducting bonuses that have not met the wagering requirements) will be processed for withdrawal in accordance with our standard procedures, subject to successful identity verification.

For information on self-control tools and self-exclusion, please visit the Responsible Gaming us.

11 Amendment of Terms and Conditions

Huat 365 reserves the right to review and update these Terms and Conditions at any time without prior notice. The latest version of the terms will always be available on this page, with the effective date clearly indicated at the top of the document.

Material changes will be communicated to users via email or an in-platform notice. Continued use of the huat 365 platform following any amendments constitutes acceptance of the revised terms.

We recommend that you review this page regularly — at least once a month — to ensure you are always up to date with the latest terms governing the use of our platform.

12 Contact Us

If you have any questions, concerns or require further clarification regarding these Terms and Conditions, the huat 365 customer support team is available to assist you 24 hours a day, 7 days a week.

You may reach us through:

• Live Chat: Click the live chat button available at the bottom corner of our platform
• Email: [email protected]

For frequently asked questions, you may also refer to the FAQ us, containing answers to the most frequently asked questions from our players.